At SparklyYou, we take utmost care to ensure that your jewellery reaches you safely and on time. Please read our Shipping and Delivery Policy carefully to know how we handle orders.
1. Order Processing
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All confirmed orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is processed and dispatched, you will receive a confirmation email/SMS with tracking details.
2. Shipping Timelines
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Domestic Orders (within India): Delivery usually takes 3–7 business days depending on your location.
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Remote Areas: Deliveries may take longer due to courier limitations.
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Delays: While we strive to deliver on time, unforeseen circumstances (such as natural disasters, strikes, or courier delays) may affect delivery schedules.
3. Shipping Charges
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We offer free shipping across India on all prepaid orders.
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Cash on Delivery (COD) orders may attract a small handling fee, which will be displayed at checkout.
4. Packaging
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All jewellery is carefully packed in secure and tamper-proof packaging.
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Each product is shipped with its original box, certificate (if applicable), and protective covering to ensure safe delivery.
5. Tracking Your Order
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Once shipped, you will receive a tracking ID via email or SMS.
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You can use this ID to track your order on our courier partner’s website until it reaches your doorstep.
6. International Shipping
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Currently, we only ship within India. International shipping options may be introduced soon.
7. Undelivered or Returned Packages
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If the delivery attempt fails due to incorrect address, unavailability, or refusal to accept, the order will be returned to us.
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Customers may be charged re-shipping fees for resending the package.
8. Contact Us
For any questions about shipping or delivery, feel free to reach us at:
📧 Email: info@sparklyyou.com
📞 Phone: +91 9935246909
At SparklyYou, we are committed to making sure your sparkle reaches you with care, speed, and safety. ✨
